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Shipment of your order
My Watch the orders be delivered by TNT Post and TNT parcel service.
Orders are shipped free of charge to € 75.00. If you still want your order to € 75.00 registered post, you should choose to send parcels. There will be € 5.50 to your invoice amount added. And your order will be sent by registered mail.
When sending registered mail we send you an email that your order is shipped and the parts 3S number which results from the post office. With this number you can check the website of TNT www.tracktrace.nl the process of shipping your package.
Orders that are sent by registered delivery from € 75.00 or if you have special omgevraagd.
When your order status "shipped" and has been with TNT Post Parcel, then will your order status 3S a number behind the order. If you click on this number, you can check the website of TNT see where your package is in the delivery process.
It is possible that, after clicking on the 3S-number, the following message: "No items found for this combination (this is the combination of the 3S number and zip code where the order has to be delivered) . This may be caused by TNT Post 3S number has not yet processed. You can check the status of your order in that case the next business day request.
When the same message three days after transmission still appears and you have not yet received your order, we request you to kindly contact our customer service. Klantenservice@mywatch.nl
Delay in transmission
In your account, you can see if your order is shipped or still being processed.
If your order your account status "shipped" but you have not yet received, you should still wait a few days. In exceptional cases, TNT instead of 24 hours a few days on the delivery of an order. If you order three days after he was sent not received? Please contact our Customer Service. To you as soon as possible service, we kindly ask you your order number in your e-mail or hand-held when you call.
Shipping
Our shipping costs for delivery addresses in the Netherlands to free on orders of € 75.00 (except watches on sale, here comes automatically with the amount of € 8.50). This is a fixed amount regardless of the number of items or the number of shipments per order.
€ 75.00 for shipments up to an address outside the Netherlands you pay an amount of € 5.50. This item will be sent by registered mail. Should you not appreciate, then your order by priority mail. Orders from € 75.00 as orders are shipped registered mail in the Netherlands. These costs are MyWatch.
If you have any questions about the shipment of your order, you can always contact the customer service department. Klantenservice@mywatch.nl